We strive to make beautiful puzzles that exceed your expectations. Our unique customization process allows you to see how your image will look when the final puzzle is created, and our high-end printing process allows us to further enhance the images to look as good as possible. The unique bespoke nature of our business means someone from My Personal Puzzle is handling your puzzle every step of the way. This helps us identify any problems as they arise and helps us be responsive to your needs.
NOTE: We have a 5-star rating system that will allow you to see the quality of your photo. If your photo receives a one or two star rating, your picture will most likely turn out blurry and you will not be happy.
We will NOT refund photo puzzles with a one or two star rating. Should you receive a one or two star rating of your photo, we suggest uploading a higher resolution picture to ensure you receive the best possible quality.
Exception: Any files created in a photo editing software program such as Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Paint, Color, iPhoto, etc. (collages, custom graphics, etc.) will not be affected by the star rating. PROCEED with your order. Our money-back guarantee WILL apply.